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Customer Service

We are happy to help with your query or accept your feedback. Please contact us via the form below and we’ll get back to you as soon as we can, in most cases within one business day.

Alternatively, our customer support team are available for over-the-phone support from 9am to 5pm AEST, Monday to Friday. Please call us on 1800 706 658 (free call Australia).

Contact Us

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We want you to buy with confidence. Our customer satisfaction is of utmost importance to us. We are dedicated to providing customers with great service, speedy shipping, and a no questions asked money back guarantee. We are a registered Australian owned and operated business. You can email our friendly team at sales@urbandecor.com.au or you can call us on 1800 706 658.

PHONE:

Telephone: 1800 706 658 Monday – Friday 9am – 5pm (EST)

EMAIL:

Send your emails to sales@urbandecor.com.au

ADDRESS:

Unit 3/197 Power Street

Glendenning, NSW, 2761

OFFICE HOURS:

Monday – Friday 9am – 5pm (EST)

PRIVACY:

Urban Decor respects your privacy and we collect any personal information to ensure the best customer service experience is provided to you. For more information, please read our Privacy Policy